Product Support
Get assistance with product information, specifications, configuration and selecting the right charging solution.
Product informationTechnical specificationsConfiguration assistance
APL SUPPORT CENTRE
Support for Every Stage of Your EV Charging Journey
From product selection and installation to commissioning, maintenance and technical assistance, APL provides structured support throughout the lifecycle of your charging infrastructure.
How can we help?
Choose the support area that best matches your requirement, or contact our team for assistance.
Product & technical assistance
Installation & commissioning
Maintenance & AMC
Troubleshooting support
SUPPORT SERVICES
Support built around your deployment
Whether you are deploying a single charger or managing a larger charging network, APL support is structured around the needs of your installation and operating environment.
Installation & Commissioning
Support for charger installation, commissioning and deployment requirements across residential, commercial and fleet environments.
Installation guidanceCommissioning assistanceDeployment support
Maintenance & AMC
Lifecycle support designed to help maintain charger availability, reliability and long-term operating performance.
Preventive maintenanceAMC supportLifecycle assistance
Technical Assistance
Get help with operational questions, troubleshooting and technical issues affecting your APL charging infrastructure.
Troubleshooting assistanceOperational guidanceTechnical escalation
OUR SUPPORT APPROACH
Practical support. Reliable infrastructure.
Our support model is designed to help customers move from deployment to dependable day-to-day operation with clear technical assistance throughout the lifecycle.
Talk to our teamResponsive Assistance
A structured support approach for product, deployment and operational requirements.
Technical Expertise
Support aligned with EV charging equipment, deployment environments and operating requirements.
Reliable Lifecycle Support
Support that extends beyond installation to maintenance and long-term infrastructure performance.
NEED HELP?
Let's get your charging infrastructure moving.
Contact the APL team for product information, deployment assistance or technical support.